Admin access help

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  thestudentadvicezone · Member · Oct 26, 2020 at 9:04 pm

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  Hi, I’ve just changed my domain name and need to update it on WordPress. But I can’t log into my dashboard to make the change because the old domain is no longer in use

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  staff-totoro · Staff · Oct 26, 2020 at 11:58 pm

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  Hi there,

  The site thescienceandmathszone.com appears to be a self-hosted WordPress (also called “.org”) site on Bluehost, and not a site on WordPress.com.

  You can confirm here: https://gwhois.org/thescienceandmathszone.com+dns

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

  However, if you have access to the server control panel through the host for your site, it is always possible to regain access to a self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password

  You may also wish to contact your hosting support team for direct assistance; they would be in the best position to help.

  Hope that points you in the right direction,