Admin & Backend Login are not working

  • Unknown's avatar
    stuntstrength · Member ·

    Dear sir or madam, the login information are correct and i have already renewed them. But the website and login shows me an error since the last two weeks and i dont know why. I cannot login/not getting connected into the backend of my website http://www.ConstantinStalzer.com and http://www.ConstantinStalzer.de also when the login data is correct.

    Best regards, Constantin Stalzer

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your sites are using the open-source WordPress software (from WordPress.org) but are hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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