Admin connexion problem

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  assoadpk · Member · Jun 19, 2014 at 9:14 am

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  Can’t connect to my admin interface since I tried to upload some pictures this morning.
  Thanks in advance for your help!

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 19, 2014 at 5:03 pm

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  Hello there! Please tell me exactly what occurs when you try to visit your admin page at:
  petitskorrigans.wordpress.com/wp-admin

  Are you seeing an error message? Or is the connection simply timing out?
  Looking forward to hearing from you. Thanks very much.

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  assoadpk · Member · Jun 19, 2014 at 7:00 pm

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  Hello,

  The connexion simply times out.

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  thatrobyn · Member · Jun 19, 2014 at 9:14 pm

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  Hello again,

  I tested your account by logging in with three different browsers, and didn’t experience any difficulty. So, the positive news is that your site it just fine, and your domain is in good standing.

  I’ll need you to test your internet connection by trying to log into your WordPress.com Dashboard with a different WiFi. You can do this with your current computer, or another one, it doesn’t matter.

  You could also attempt to log in with a mobile device that isn’t connected to WiFi, to see how that works.

  Please let me know these results! Thank you very much.

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  assoadpk · Member · Jun 20, 2014 at 6:18 am

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  All done! I emptied the internet cache and completely quit my browsers (Chrome and firefox, both were not working), then re-opened them, and it worked.
  Many thanks for your help! Merci (I’m french)

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  thatrobyn · Member · Jun 20, 2014 at 5:55 pm

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  Merveilleux! I’m not French, but thought I’d try :) I am so glad that the issue is fixed for you.

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  assoadpk · Member · Jun 20, 2014 at 6:24 pm

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  Thanks again!