Admin dashboard accessible but public site times out (site-level issue)
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Hello,
My WordPress.com site has been completely inaccessible publicly for over 24 hours.
- The admin dashboard works normally.
- The public site times out and does not load at all.
- Neither of the following URLs load:
https://pelinfinance.wordpress.com
https://pelin.finance.blog
This happens across different browsers and networks.
The Support Assistant confirmed this points to a site-level / routing issue rather than a domain configuration problem.
Could a moderator please escalate this to the technical team to check the server or routing status of my site?
Thank you for your help.
The blog I need help with is: (visible only to logged in users)
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Both URL’s load fine for me.
The best way to find the bottleneck is by performing a traceroute – https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#traceroutes
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Hi there!
Thank you for sharing the details!
I can confirm the website loads on our end as well, however, it appears that there might be an ISP or a country block in place. Could you let us know whether the website loads when using a VPN or a different ISP (network) other than Turk Telekom, please?
If the issue is gone while using the above workarounds, could you check with the current network provider if they see any routing issues to 213.14.227.50?
Best,
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