Admin Disconnected From WP Site

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  aidendunfield · Member · Nov 6, 2016 at 6:58 pm

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  Haven’t logged into WP.com for a really long time — when I do so, it does not show me my WP site. When, after logging in I go to the WP.com site itself, it “sees” me as administrator and shows stats and whatnot, but will not let me write a new post. I suspect that the Profile/Admin have become disconnected from the WP.com page during my long absence. Can you fix it?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 6, 2016 at 9:58 pm

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  You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  Replace NAME_OF_BLOG in that URL with the actual name of your blog.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

  If the login information has been lost go to
  https://en.support.wordpress.com/passwords/
  https://en.support.wordpress.com/passwords/#lost-password

  If required use the account recovery form
  https://en.support.wordpress.com/account-recovery/

  Recover your account

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  timethief · Member · Nov 6, 2016 at 10:00 pm

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  As you failed to post the URL I assumed it was the one that was automatically supplied by the software above. If however, you are referring to a wordpress.ORG site then you are posting to the wrong support forum.

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.
  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.