admin email

  • Unknown's avatar
    robertjsolomon · Member ·

    admin email

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    robertjsolomon · Member ·

    following instructions on how to change the admin email, but the corresponding confirmation of the new email address never arrives. How can I fix this?

  • jmills39 · Staff ·

    Hi there,

    Thank you for reaching out with your question.

    Since your site, artofclientservice.com, is hosted on WordPress.org and connected to your WordPress.com account via Jetpack, you can manage certain settings, including the admin email, through your WordPress.org dashboard.

    Here’s how you can update the admin email for your site:

    Update Admin Email in WordPress Dashboard:

      • Log in to your WordPress.org dashboard.
      • Navigate to Settings > General.
      • Update the Email Address field with your new admin email.
      • Click Save Changes at the bottom of the page. You may need to confirm this change by clicking a confirmation link sent to the new email address.

      Update Admin Email in User Profile:

        • Go to Users > All Users in your WordPress dashboard.
        • Find your user profile and click Edit.
        • Update the Email field with your new admin email.
        • Click Update Profile to save the changes.

        If you are not receiving the confirmation email or experiencing any issues, here are a few troubleshooting steps:

        Check Spam/Junk Folder:

          • Ensure the confirmation email has not been filtered into your spam or junk folder.

          SMTP Configuration:

            • Sometimes, emails from WordPress may not be delivered due to server settings. Configuring an SMTP plugin can help ensure email delivery. Popular plugins include WP Mail SMTP and Easy WP SMTP.

            Resend Confirmation Email:

              • If you haven’t received the confirmation email, you can resend it by attempting to update the admin email again in the General Settings.

              Since this issue involves your WordPress.org site, if the steps above don’t resolve the issue, you may need to contact your hosting provider for further assistance or seek help in the WordPress.org forums.

              If you’re considering migrating to WordPress.com for more direct support and enhanced features, we offer a free migration service. You can request this free migration by replying to this post, and we’ll provide the next steps.

              If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!

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