Admin Email Address

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  sainclaw · Member · Jun 13, 2022 at 8:29 am

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  Hi. I just wanted to know which email is the admin login for that website as I can’t seem to login with the previous details.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Jun 13, 2022 at 9:31 am

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  Hi there,

  Can you share the URL of the site you’re trying to log into? Once we know that, we can point you to the right place to get help with this.

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  sainclaw · Member · Jun 13, 2022 at 10:10 am

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  The URL is sa-inc.co.za

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  kokkieh · Staff · Jun 13, 2022 at 10:21 am

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  Thanks.

  Please contact your hosting provider, https://xneelo.co.za/, directly for help with this. They might offer a way for you to check/reset your admin account details via their hosting control panel, or else they’ll be able to tell you how to access the site database so you can check/update the credentials there instead.

  But we don’t have any access to that information – your site isn’t hosted on our servers, but using the open source WordPress.org software, installed on Xneelo’s servers, so we don’t have any control over or access to it.