Admin email not mina

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  julesmoon · Member · Dec 12, 2019 at 1:30 pm

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  Hi! I recently posted on my blog after a 6month+ hiatus and noticed that the admin email is not mine. It begins with my name and a series of numbers and letters and ends with prod.phx3.secureserver.net. I don’t recognise this but can’t get in touch with the person who created my site for me right now to check if she had to create a new email just for her admin purposes. Can anyone tell me why this might be and if I should be concerned?

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  staff-zinnia · Staff · Dec 12, 2019 at 4:52 pm

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  Hi –

  Which site are you inquiring about?

  -woollenflower.wordpress.com
  -sunspun.wordpress.com
  -www.woollenflower.com

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  julesmoon · Member · Dec 13, 2019 at 4:11 pm

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  Hi! It’s http://www.woollenflower.com

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  staff-blorbo · Staff · Dec 13, 2019 at 9:31 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.