Admin Email Won’t Change

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  jasonellisb97fca20a4 · Member · Feb 24, 2022 at 11:06 am

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  I have been trying to change the admin email on our site, the site is hosted through Godaddy but it is a WordPress website. The admin email is from an old employee, and I am changing it to mine but when I change it, it says pending and that it needs to be confirmed but doesn’t actually send a confirmation email.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  stevenlinx · Member · Feb 24, 2022 at 11:23 am

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  Hi there,

  Since you’re using the WordPress CMS hosted on GoDaddy, you’ll probably be better served by visiting the WordPress.org forum:

  https://wordpress.org/support/forums/

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  staff-sheva · Staff · Feb 24, 2022 at 6:24 pm

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  Hi @jasonellisb97fca20a4,

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact GoDaddy for further support.

  I hope that points you in the right direction.