Admin functions
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I was logged in as jkdistilling and added new admin accounts. jkdisitlling is set to use someone else’s email address. I was installing 2FA and since that account was updated to that other person’s phone number and email address. I tried to login using my jwohlfer user name which has my email account and phone number but it does not recognize me. It appears I no long have control of my account that I pay for.
I need help getting this fixed. 1425-870-4339 is my phone number. Please help me get this fixed. Thanks,
Self-declared URL: wohlfertcraftdistilling.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I’ve checked it, and the site wohlfertcraftdistilling.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
Your site is hosted with GoDaddy. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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