Admin hinzufügen – Fehlermeldung: User existiert bereits.

shibarirefuge · Member · Feb 18, 2016 at 2:45 pm
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Hallo zusammen,
ich möchte mich selbst als 2. Admin hinzufügen. Ich gebe also mein 2. Account an und lade mich selbst ein.
Wenn ich diese Einladung annehmen will, zeigt wordpress die Fehlermeldung an, dass meine E-Mail-Adresse und mein Username bereits vergeben sind.
Ab hier stoppt die Anmeldung.

Was muss ich anders machen, um diese Malfunktion zu umgehen?

Danke für Eure Hilfestellung.
fstat · Staff · Feb 18, 2016 at 5:15 pm
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Please post your question on the Deutsch (German) forums: http://de.forums.wordpress.com
jpbondage · Member · Feb 18, 2016 at 7:07 pm
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Dear fstat, thank you for you kind advice.
WP gave that template and I replied – did not know that it occurs here in the intl. space. ;)

However this is the subject:

I have 2 (artist) accounts and I want to add me from the first account as an admin to the second account. I can invite my first profile being signed in as admin of the second account, I receive the confirmation BUT as soon I want to confirm, I receive the error warning, that both, e-mail and user name already exist.
Of course the already exist because they belong to the first account from which I want to asign the profile to the second with full admin rights.
Obviously WP does not allow existing profiles for sharing accounts instead creating new profiles -> full accounts.

Any experiences or advices, community?

Thanks a lot!
fstat · Staff · Feb 18, 2016 at 7:15 pm
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Have you followed those instructions and still get the error message?
jpbondage · Member · Feb 18, 2016 at 7:24 pm
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Yes. WP does not accept existing user names or e-mail addresse. Odd …
fstat · Staff · Feb 19, 2016 at 3:51 pm
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Well, I don’t know why this happens, but you can add the tag modlook to the right sidebar of this topic to notify the Support Staff. They sure figure this out.
shibarirefuge · Member · Feb 23, 2016 at 1:00 pm
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#modlook

I have 2 (artist) accounts and I want to add me from the first account as an admin to the second account. I can invite my first profile being signed in as admin of the second account, I receive the confirmation BUT as soon I want to confirm, I receive the error warning, that both, e-mail and user name already exist.
Of course the already exist because they belong to the first account from which I want to asign the profile to the second with full admin rights.
Obviously WP does not allow existing profiles for sharing accounts instead creating new profiles -> full accounts.
staff-ozmodiar · Staff · Feb 24, 2016 at 5:13 am
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Are you signing out of the first account and into the second account before clicking the accept link in the email?
jpbondage · Member · Feb 24, 2016 at 10:45 am
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#modlook

Hello rootjosh,
yes I have signed out the first account. Did not work.

I even have locked out both accounts and answered the e-mail separetly. With this step I needed to re-logg in. Did not work …
staff-ozmodiar · Staff · Feb 24, 2016 at 6:18 pm
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I’m curious if it is a cookies issue with all the signing in and out. Could you try signing into the second account and clicking the accept link using a different browser that you do not normally use for WordPress.com (or have cleared the cookies on)?
shibarirefuge · Member · Feb 25, 2016 at 10:27 am
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#modlook

Will do what you have suggested. I already tried the following:
Opening google chrome window as one logg in browser for one account, opening a incgonito window chrome window for the second account.

Did not work!
Will report the outcome of your suggested way.
jpbondage · Member · Feb 25, 2016 at 10:43 am
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#modlook

Ok. Here is a new info: After having had received the Invitation E-Mail, I confirmed it – a new window opens for a new(!) Registration. That’s why I can not use my second’s account logg in data.
However, how can I confirm it, since this window opens up for registration?
No info found in the second account.
What can I do?
jpbondage · Member · Feb 25, 2016 at 10:47 am
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Ok. Everything is cleared.

I needed to logged in with the second account, then confirm the E-Mail. With this procedure the confirmation is let to the opend account. It is not opening an new Register form.

However, I have not found this a kind of discrbtion.

There should be a button for already registered users.

Thank you for your Support.
staff-ozmodiar · Staff · Feb 25, 2016 at 4:13 pm
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Glad you got it all sorted out.

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