Admin Log-In Issue

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  justin838334969 · Member · Nov 5, 2018 at 6:01 pm

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  I am not able to log into the admin side of GLOBALCHILDRENSRESCUE.ORG. It keeps coming back with a 404 Error. The site is active, but it no longer allows for admin login and there is no button anywhere on the page for it.

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  kokkieh · Staff · Nov 6, 2018 at 9:16 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider, Google, instead.