Admin log in issues
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I’m trying to login to the admin page to customize my site. I’m using the link of http://www.mattbardi.com/wp-admin. And inserting info there. I used a username and pw but it didn’t work. Tried clicking “lost password?” to reset and it said my email was not recognized with an account. And I guess I tried too many times and now I can’t even access that page anymore.
I get the following message:
“The requested URL /wp-login.php?redirect_to=http%3A%2F%2Fmattbardi.com%2Fwp-admin%2F&reauth=1 was not found on this server.”Any help would be much appreciated! Not sure what’s going on or if someone hacked it? How can I correct this? Thanks.
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Hey there,
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) being hosted on HostGator.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
I hope this helps
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