Admin login
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Today I tried to login to my website via ‘.com/wp-admin/’ and my username and password will not work. If I select forgot password it will tell me my email is not associated with an account. A couple weeks ago I had given the same login information to an web designer and they were able to login and make changes without issue.
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
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Thank you for your reply
jadendennis.com
I have used jadendennis.com/wp-admin/ to login multiple times.
I used the username “jaden” and my password. I have never had issues till today
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If I go to wordpress.org and try to login it does not work either. I tried to reset the password but I don’t receive the reset email when I enter the username “Jaden” into the forgot password section. Also if I try my email instead of a username it says none of my emails are associated with an account.
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Hello there,
It looks like jadendennis.com is a self-hosted WordPress site with Hostgator, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.
I hope this helps.
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Hello there,
It looks like jadendennis.com is a self-hosted WordPress site with Hostgator, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.
I hope this helps.
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