admin login

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  jyelledesignsgmailcom · Member · Jul 18, 2021 at 2:14 am

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  Hi, I am having trouble logging in to my admin system, I forgot my username and password.

  Site: http://www.jayelledesign.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Jul 18, 2021 at 4:20 am

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  Hi there, are you using jayelledesign.com/wp-admin to log in? It should let you reset your password there, even with the admin email address.

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com:
  https://wordpress.com/support/com-vs-org/

  Cheers!