Admin Login issues

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  alexabbarrera · Member · May 27, 2018 at 11:44 am

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  I recently updated my plugins and added loginizer, now i can’t log into my account and i’ve been resetting my password over and over and now i’m locked out. I’m not technical and need help getting back into my site. Please help. thanks

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  houstonweaver · Member · May 29, 2018 at 12:00 am

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  You will get more effective help if you provide your site address on the support forums.

  That being said, your use of plugins etc. makes me suspect you may be using the WordPress.org version of WordPress… if that is not true please reply with your website URL so we can take a look at it.

  These forums offer support to sites hosted here at WordPress.com. Support for the WordPress that is used on hosted sites such as yours can be found at WordPress.org.

  See a description of the 2 types of WordPress here:

  WordPress.com vs. WordPress.org

  The WordPress.org support forums:
  https://wordpress.org/support

  The differences are significant and you will be more successful using the support documentation for the system you are using.