admin login not being accepted, email not being recognised for reset

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  eradford110418 · Member · Apr 11, 2018 at 9:48 am

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  Hi,

  I have recently transitioned from weebly to wordpress with my domain name using bluehost but am having a real problem. I can login to bluehost but i cannot login to the admin section of wordpress so cannot access my site for edits or to make it live.

  Please please please help me as I have scoured the ‘help’ sections but you need to login to do anything!

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  kruttikaphalke · Member · Apr 11, 2018 at 10:39 am

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  Hi there,

  Please share your site URL so that we can help you in a better way.

  Thanks.

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  darciemg · Staff · Apr 11, 2018 at 4:25 pm

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  It looks like you have a self-hosted site, and WordPress.com doesn’t offer support for that. This forum is strictly for WordPress.com hosted sites.

  WordPress.com and WordPress.org are a little separate, and that can be confusing.
  https://en.support.wordpress.com/com-vs-org/

  You’ll want to use the forums at https://wordpress.org/support/ for any support.

  Hope that points you in a better direction for help!