Admin Login Portal Loopback Issue

• 

  santuranreign · Member · Apr 30, 2019 at 7:02 pm

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  Having some users who are trying to login to the admin portal of our wordpress site. They’ll enter in the right credentials and everything. Once they hit enter it loops them back to the admin portal login page with no error message or anything.
  I’ve tried several things already to fix this.
  I’ve tried having them clear browser cookies.
  I’ve tried adding

  # BEGIN WordPress
  <IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /
  RewriteRule ^index.php$ - [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /index.php [L]
  </IfModule>
  # END WordPress

  into the htaccess config file.
  I’ve tried deleting the htaccess file.
  I’ve tried adding

  define('ALTERNATE_WP_CRON', true);

  Into the wp-config file.
  At best things worked temporarily until they didn’t. I’m not sure what else to do to fix this, and not every computer has this problem. Some of them can login just fine and some, like my supervisor’s, can not.
  Anyone have any idea what a good solution would be?

• 

  gemmacevans · Member · May 1, 2019 at 8:55 am

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  Hi santuranreign,

  The account you are logged in to hasn’t created any WordPress.com sites yet — it looks like you are actually using WordPress.org software with another host:

  WordPress.com vs. WordPress.org

  Therefore the WordPress.org support forums will be the best place to ask for advice with this problem:

  https://wordpress.org/support/forums

  Best of luck!