admin login problems

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  tigercheesethebe37214 · Member · Nov 7, 2022 at 10:45 am

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  Hi! I am the owner of the linked wordpress webshop. Yday is updated to the new wordpress update, and i can’t log in. It doesn’t even send a backup link to my administrator email. Can you help me with it SOS? Thank you!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Nov 7, 2022 at 5:59 pm

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  Hi there:

  I’m not showing any linked site in your message nor do I see any sites that are hosted with us here at WordPress.com, so it sounds like your site might not hosted here with us. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!