Admin Panel

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  haydencarpentryltd · Member · Jan 15, 2025 at 8:31 am

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  Good Morning
  We can see our website and go on it. But when we go onto http://WWW.haydencarpentryltd.co.uk/wp-admin and put our original Username; Haydens and our original password we can not at on to our dashboard to alter the website. Please could reset our original username and password so we can get back on to our dashboard so we can work on our website. Or please provide a phone number so i can speak to someone. Thank you

  Self-declared URL: Haydencarpentryltd.co.uk
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Jan 15, 2025 at 9:21 am

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  We can’t help as that site isn’t running on the wordpress.com platform. You must take a look in the documentation at wordpress.org to solve this problem.

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  haydencarpentryltd · Member · Feb 18, 2025 at 6:19 pm

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  We had a company build the site, they built it on wordpress. To do any changes we have to to go through wordpress admin. We have tried to get on to the dashboard through the admin but we have used the username and password and can not get onto the dashboard. A few months ago it wasn’t a problem getting onto the dashboard but now we can not get on there. please can you help.