Admin Panel is empty
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Hi!
Maybe someone can help me? I recently visited my admin panel to start a new post and everything was blank. I can’t view my notifications, my stats or even write. When I click the write button in the top right corner it reads this in the address bar:
https://wordpress.com/block-editor/post?site=myinfiniteplaylistblog.wordpress.com
I’m not sure what is happening. I reached out to support and the response was :
“it(my page) is available on the web without suspension and your account with WordPress.com is not suspended also. If you have difficulty gaining access into your WordPress account, you can use your email to log in without password using this link: https://wordpress.com/log-in/link ”
The problem is even with the link, I still get an error message. I’ve checked my site and everything is still up. However, I cannot control anything on my end. What can I do?
The blog I need help with is: (visible only to logged in users)
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Hey there! Sorry for the troubles. What browser are you using (Chrome, Safari)? Try using a different browser this time, clearing your browsing history, cache etc and logging in again. See if it works!
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It looks like a local issue – it is likely related to your browser so, as @mishkausa mentioned, clearing your browser’s cache should help in this case. You can find here more information on how to clear the cache depending on your browser:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
If it doesn’t, try using a different browser and let us know how it goes.
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Hi Guys!
Thank you for your responses. After exchanging e-mails with WordPress I was able to get into the site through an admin link that they sent me. I really appreciate your willingness to help. You have no idea!
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