admin staff lie then close threadthe

  • Unknown's avatar

    the admin staff on this site lie, make up stories then close the thread without helping:

    Below responses by them in full

    When challenged they made up some excuse they were talking about riverclubcluster.com and not http://www.riverclubcluster.com!

    then later they change their minds and refuse to provide an email!

    WordPress is nothing but a bunch of lying cowboys that try and apply charges when the automatic charge box was unchecked…

    Their lies and coverups is clearly on the thread.

    ___________________________________________________________________________

    Hi there,

    riverclubcluser.com is not registered with WordPress.com. The charge is not associated with that domain. Can you visit wpchrg.wordpress.com and see if you can pull up the information regarding the charge that you incurred? With that information, I should be able to find the account.

    You’ll need to provide proof of ownership of that account, however.

    What I can do is e-mail the address associated with the account so that you can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I followed that entire thread and your accusation is unfounded. Maybe you did not read the sticky posts at the head of these forums prior to creating your threads.

    Think before you post – this is a public forum. Forum topics will only be deleted at the discretion of Staff if they represent a valid security or personal safety concern. https://en.forums.wordpress.com/topic/wordpresscom-forums-community-standards?replies=1

    Of course, Staff cannot just dole out any private registration login information to you anyone else. You may want to read this support doc:
    Private User Data https://en.support.wordpress.com/private-user-data/ and other information disclosed in the privacy policy https://automattic.com/privacy/

    To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    Please complete that form and submit it.

    This thread is tagged for closure. Please do not post into it again or create others of the same nature.

  • The topic ‘admin staff lie then close threadthe’ is closed to new replies.