Administration email address is inaccessible
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The administration email address is linked to a long-ago former employee and the email is no longer valid and I’m unable to reactivate it. Our site is hosted on GoDaddy. Thanks in advance!
ScottThe blog I need help with is: (visible only to logged in users)
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Hi there, thanks for reaching out. I can understand how tricky it can be when admin access is tied to an email address that’s no longer active.
Since you mentioned that your site is hosted with GoDaddy, I just want to clarify how this works.
There are two different versions of WordPress: WordPress.com, which is the hosted service we support here, and WordPress.org, which is the software used by hosting providers like GoDaddy.
Because your site is hosted with GoDaddy, they manage the admin access and email settings. To regain access to the admin panel, you’ll need to reach out to GoDaddy’s support team, who can help verify ownership and reset admin access for you.
I know that’s not always the most convenient answer, but GoDaddy will be the best team to help you move this forward.
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