Administration email change

  • Unknown's avatar
    marykateforde · Member ·

    Hi. I wish to change the administration email of this site but I am not receiving the confirmation email at the new address. Please help.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software, hosted at Bluehost.com. Your site is just connected to your WordPress.com account via the Jetpack plugin. But while that allows you to manage some aspects of the site using our tools, we have no control over your admin user account, or over emails sent by your site, so we’re not able to help in this case.

    Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

    https://wordpress.org/support/forums

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