Administration email won’t change
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Hi,
I’ve been trying to change my administration email.
But for some reason the confirmation email doens’t arrive at any emailadresses I’ve tried.
The email adres used as admin right now doesn’t ecxist anymore.Our biggest appreciation to anybody helping out.
Saludos,
KimWP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Odd that the confirmation email isn’t coming to you.
I have tagged this for staff attention.
Hope this helps! :)
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Hi there,
I’ve checked under your account activity but I do not see a pending email change when I look here: https://wordpress.com/me/account
To clarify, you are trying to change the email address for the account tied to https://islandstylecreations.wordpress.com/ yes? That site appears to be unused, are you hoping to revive it? Or is your issue with another site I can’t see under your account?
Thanks for the additional info!
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Hi Amiteshg93 and Jerry,
Thank you for your responses!
It apparently didn’t go well regarding tagging the correct website address. The issue occurs with https://awasalu-kiteboarding.com/
I hope this helps!Saludos,
Kim -
Hi again,
We can’t help directly because we don’t host awasalu-kiteboarding.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host (Total Webhosting Solutions) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help. Thanks!
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