Administrative access

  • Unknown's avatar

    Good Day,

    I would like to enquire about an error I recieved while trying to access the backend of my site.
    The domain is http://www.globalnut.co
    The error reads:
    You are logged in as ‘talitacumidreyer’ and do not have the necessary privileges to access the dashboard for ‘Groundnut Factory and Trading’. If you are not ‘talitacumidreyer’, please log out, and log back in with your username. If you are ‘talitacumidreyer’ and you need access, please ask an administrator of the site to invite you.

    I have been working on this and cant understand why I do not have the administrative access.

    Please assist,
    Thank you.

  • Hi, did you create the site under another account? If so can you log out and log back in as that user? The “talitacumidreyer” account is not a user on that site.

    If you personally purchased the upgrades and what not and somehow just ended up with an extra account you can’t find, here’s how to regain access:

    Recover Your Account

  • Unknown's avatar

    Hi, im willing you well , im Marya Mouton Bey, i cant get access to my word press account which allow me to work in the back office my bussiness is 13vibes.com , i have not been able to acess my account in about 3 or 4 months. Could please contact me at (email visible only to moderators and staff). thank you

  • @moutonbey7, what is the exact address of the site you’re trying to access? If it’s a WordPress.com site, please check out this page and fill out the Account Recovery form to regain access to the account:

    https://wordpress.com/support/account-recovery/

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