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Forums / Administrator

Administrator

  • Unknown's avatar
    jmartyn47 · Member · May 9, 2017 at 6:54 pm
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    I am not able to change a user from administrator to contributor–how to do this

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · May 9, 2017 at 9:57 pm
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    Did that person register the site in question under their username account? If they did then the site belongs to them and they need to transfer it to another Admin.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    The owner of the site can transfer the site (and/or upgrades) to another account by adding another username account as an Admin. https://en.support.wordpress.com/user-roles/#administrator

    Transferring a Blog to Another WordPress.com User or Account https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
    Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
    Change Credit Card Details
    https://en.support.wordpress.com/change-credit-card-details/
    Email notifications https://en.support.wordpress.com/email-notifications/

  • Unknown's avatar
    jmartyn47 · Member · May 10, 2017 at 7:23 pm
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    The fellow that helped setup our website ‘blog’ has transferred the ownership to me but I cannot either *change his role* or *delete* him.
    I would like him to either be deleted (preferably) or changed to’contributor’. I have not successfully been able to make changes after following your instructions–I must be doing something wrong.

    He also setup a ‘test’ site that I would like to delete as it is not required.
    testtwentytwelve.wordpress.com, I have also not been successful deleting or hiding.

    I do however see where I can enter my credit card info for renewal.

    The blog I need help with is victoriagermansfromrussia.org.

  • Unknown's avatar
    jmartyn47 · Member · May 10, 2017 at 7:29 pm
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    Following my update i did find the area to ‘hide’ unwanted blog.

    But still not able to delete or change this fellow.

  • Unknown's avatar
    timethief · Member · May 10, 2017 at 8:03 pm
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    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    jmartyn47 · Member · May 11, 2017 at 3:54 pm
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    Thank you so much TimeThief, I appreciate your help.

  • Unknown's avatar
    timethief · Member · May 11, 2017 at 3:56 pm
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    You’re welcome. :)

  • The topic ‘Administrator’ is closed to new replies.

Tags

  • transfer blog to another username account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 6 replies
  • Last activity 9 years
  • Latest reply from jmartyn47

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