Administrator
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We recently had a change over at our museum, and in changing who was able to edit our blog, we somehow managed to lock out the previous director from all of her blogs. She had created multiple blogs using the same email, and now she cannot access any of the blogs to make changes. Some of them are her personal, family blogs and I would like to give her access to those back. The original email used to create the blogs is (email visible only to moderators and staff). Is there any way that we can reset the blogs so that she has access again?
The blog I need help with is: (visible only to logged in users)
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Hello!!
From what I understand your former director created a WordPress.com account and ran the site “oldjailmuseum.wordpress.com” along with her own personal and family blogs. Thus, the professional museum blog and her own personal/family blogs were/are all under the same single WordPress.com account.
If that is correct, you can do a transfer blog here.
http://en.support.wordpress.com/moving-a-blog/Does that resolve your question?
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That helps, but what if she is unable to log on using her email address? We changed the email address for the blogs so that I had access to them and could make changes, but it won’t let us change it back. I’ve updated the email to her personal email and she approves the change, but then it doesn’t let her log in.
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From what I understand, she is trying to login into the existing WordPress.com account that you have taken over?
If that is correct,
She may need to make an entirely new WordPress.com account, as only blogs are transferable, accounts are not.
Once she has a new account set-up, you can start a blog transfer. -
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