administrator access denied
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Hi. I was the administrator of the blog http://proventures.wordpress.com/
the account is now saying that I do not have access to the blog. was it hacked? what can I do to reinstate my access?
thank you.
The blog I need help with is: (visible only to logged in users)
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Are you the original creator of this blog?
Which username was this blog registered to?
How many other users are there on this blog particularly Admins?
Only an Admin can the change user roles on any blog. http://en.support.wordpress.com/user-roles/#changing-user-roles -
I was the original creator. It should be registered to my username. there were two other admin accounts but they have not been utilizing the blog.
thank you for your help and response. i really appreciate it.
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Exactly which username was this blog registered under?
Was it registered under “rachelmech”?
Or was it registered under another username?
Have you contacted the other Admins?P.S. I have flagged this thread for Staff attention.
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thank you! I contacted the other admins but have not heard back. i believe it is under rachelmech or the username proventures.
thank you again.
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yes, i have tried and the password that I used for that address no longer works. it may have been changes a while ago after we reassigned who would be doing the positing on the blog.
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15 days ago, your rachelmech user account was removed from the blog by its owner, proventuresgroup.
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ok well then that is the issue. i must have been hacked. proventuresgroup was created by me.
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Can you please post here as that user to confirm that you are the owner? If not, can you please confirm the email address on that account?
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so i just tried to log in under that username but the password did not work. the email would have been [email address removed from public forum]
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That was the original email address, but has since been changed. It is now under the same domain with a first name Jerry.
I recommend getting in touch with this Jerry, as password reset emails will be sent to his email address.
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ok. that is not working? is there a way to disable the blog as changes have been made to it that were not approved?
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Is this the same problem raised in the following threads?
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Hi. that is not the same issue. max- is there any way to disable the blog? it seems someone else is in there and is changing it.
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Hi,
I posted in a different forum, but my post seems removed. I hope this forum is appropriate.
My primary blog was (is) dogkisses’s blog, and then I started Green Healing Notes using ‘greenhealinggirl’ as username, but I don’t think I changed my original username, dogkisses.
I haven’t been receiving posts by email from WordPress for a while, in my original email that I used to start dogkisses blog, but unsure if that is related. No emails when new subscribers have come in, yet have had new ones.
Yesterday I added new email to go with image I was using as an avatar on new blog. Updated Gravatar.
Now, I can’t access my blog. Today I was able to receive a comment on new one, but now can’t.
Can’t access dashboard at all for either blog.
Thank you so much if you can help me.
I’m not sure if I am supposed to give links. Thanks again. -
Yes, you have to give links starting with http or we can’t see the blogs and find out what’s going on.
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