Administrator problem

• 

  joceboisvert · Member · Nov 25, 2016 at 9:41 pm

  • Copy link
  • Add topic to favorites

  I can’t delete an administrator of the site. What should I do?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 25, 2016 at 9:44 pm

  • Copy link

  Did you register the site in question?

  If the answer is yes then did you use this process?
  https://en.support.wordpress.com/user-roles/#removing-users

• 

  joceboisvert · Member · Nov 26, 2016 at 12:21 am

  • Copy link

  That’s what I did, but they tell me there’s an error??

• 

  timethief · Member · Nov 26, 2016 at 12:21 am

  • Copy link

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · Nov 28, 2016 at 9:30 am

  • Copy link

  Hi there,

  The site, http://jocelynboisvert.wordpress.com/, which you indicated you need help with, is owned by a different username, mpapillon. If that’s the admin you are trying to remove it won’t work as you cannot remove the username who owns a site.

  If that person is no longer involved with they site they will need to log into their account and transfer the site to another admin. That is the only way to remove them as a user.

  Transferring a Site to Another WordPress.com Account