Administrator to work website

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  sarahclark9475 · Member · Jan 23, 2019 at 6:35 pm

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  Hi there,
  I have been added as a new user (administrator) to my work website so I can help work on it. However, when I log in to my wordpress account it doesn’t say that I’m linked to a website.
  When I check the backend of the work wordpress account, my email is definitely added under the User section – so I’m not really sure how to continue…
  Please advise

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  mriyazuddin · Member · Jan 23, 2019 at 6:39 pm

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  This can happen if your work email address was added as an administrator and you’re logging into WordPress using your personal email account. Do you want to ensure this is not the reason?

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  sarahclark9475 · Member · Jan 23, 2019 at 6:41 pm

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  I’m definitely logging in using my work email.

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  houstonweaver · Member · Jan 24, 2019 at 4:29 am

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  Where is your websife hosted? This is the support forum for WordPress sites hosted here at WordPress.com. However many hosting companies host websites using the WordPress open source software. Perhaps you are logging in to the wrong location. Please share the address (URL) of the website you are trying to log in to; it will help us troubleshoot.

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  sarahclark9475 · Member · Jan 24, 2019 at 11:39 am

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  The host is SGIS .
  I’m trying to log in to http://www.wellpleased.co.uk/wp-admin

  Thanks :)