ads after membership purchase

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  mrlibbysclassroom · Member · Aug 4, 2013 at 12:30 am

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  I bought a $99 membership, most of all to get rid of the ads. I’m still getting ads on my edit page, which is really slowing everything down.

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Aug 5, 2013 at 2:53 pm

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  Hi there, I’m not seeing any ads when visiting the site. It’s possible for ads to appear in your browser that were not placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  Could you please try turning off all your Chrome extensions and restarting the browser? Here are instructions for doing that:

  http://support.google.com/chrome/bin/answer.py?hl=en&answer=187443

  Scroll down to the section called “Temporarily disable extensions.”

  If the ads disappear, you can try reactivating the add-ons/extensions one-by-one to find the culprit that’s been inserting the ads.

  Let me know how it goes!

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  mrlibbysclassroom · Member · Aug 6, 2013 at 6:10 pm

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  Thank you. I am learning so much. I did what you said and hopefully that helps.

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  kathrynwp · Staff · Aug 6, 2013 at 7:10 pm

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  Great. If you need any further help with this, just let me know.