Affinity Theme pics too big on iPad

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  shawnjnichols · Member · Jun 2, 2018 at 3:15 am

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  I love the affinity theme. I have it displaying correctly on my Mac, PC, and iPhone. But on my iPad the theme images are significantly too large (zoomed in).

  My blog is shawnjnichols.wordpress.com

  On my Mac:
  Home: https://drive.google.com/open?id=1GUmSWdHBB3UBChGajCB-hhqXvzD6IwQE
  About Me: https://drive.google.com/open?id=1CtTsZSWYvPZP5oezQoDovoo1oOTCny2I
  Blog: https://drive.google.com/open?id=10kFCy58S1D4dbhOY_5v9jN2maRSm8VrC

  On my iPad here are the same page images:
  Home: https://drive.google.com/open?id=17Tc07_OHwV8BCNQ_cM-9Fkf8WYZpozz0
  About Me: https://drive.google.com/open?id=1diBfqL34t6D3VD_jkF-6y37OkqUv8Xqd
  Blog: https://drive.google.com/open?id=1OovkdT0Qgdyue57nRJHwy24WLLUSuRlZ

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 3, 2018 at 10:54 am

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  Hi there,

  Can you please confirm the browser, including version number, that you’re using to view the site on your iPad when this happens?

  And does it happen in portrait or in landscape mode?

  Can you please also visit https://www.whatismybrowser.com/, and note down the Browser Window Size at which this happens?

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  shawnjnichols · Member · Jun 27, 2018 at 8:39 pm

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  It’s the Safari browser on my iPad pro 12.?” running iOS 11.4. Interestinly, it only happens in landscape mode. The website you asked me to visit reports:

  Safari 11 on iOS 11.4
  Computer Screen 1024 x 1366 pixels 32 bit

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  shawnjnichols · Member · Jun 27, 2018 at 8:41 pm

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  I have the same problem with Firefox on the same iPad.

  Firefox 12 on iOS 11.4

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  kokkieh · Staff · Jun 28, 2018 at 6:37 am

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  Computer Screen 1024 x 1366 pixels

  That does not sound right. On a 13″ Macbook Pro with Safari set to display full screen the dimensions show as 1335 x 797 pixels, so regardless whether your iPad was in portrait or landscape mode, those dimensions would indicate the iPad is bigger than a 13″ laptop screen.

  Do you perhaps have your device configured to use a custom screen resolution?

  I can’t replicate this issue if I view your site in a Safari window on my computer set to the same screen size, nor can I replicate it in the tablet preview in the Customizer, so I suspect some screen setting on your device itself might be confusing the theme’s responsiveness. Can you please check on that?

  If you don’t find any setting that makes a difference to this, please let me know.

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  thesacredpath · Member · Jun 28, 2018 at 7:56 am

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  @shawnjnichols, I don’t have an iPad Pro, but as soon as my iPad Air 2 gets done updating, I’ll check your site.

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  thesacredpath · Member · Jun 28, 2018 at 8:23 am

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  I was unable to reproduce on my iPad 2, so this has something to do with the wider screens. I have a feeling of what it might be. I’m going to ping our theme developers on this issue and will get back to you as soon as I hear something.

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  thesacredpath · Member · Jun 29, 2018 at 3:57 am

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  I have filed a bug report on this and hopefully it will be fixed very soon.

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  shawnjnichols · Member · Jun 29, 2018 at 1:18 pm

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  Thank you thesacredpath. Let me know if you need anything else. It’s agreat Theme.

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  staff-zinnia · Staff · Jun 29, 2018 at 4:46 pm

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  We will be in touch once we have more news to share and the theme team has had a look over the report.