After having modified the url I can't get access to my website

  • Unknown's avatar

    I wanted to modify the url adress and now I can’t get access to the website anymore, how can I get connected to it ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi!

    You should be able to access your Dashboard here when logged into WordPress.com:

    https://projetrequiem.wordpress.com/wp-admin/

    Can you give that a try? If you’re still having trouble, can you clear your browser’s cache? Instructions can be found here:

    Solve Common Browser Issues

  • Unknown's avatar

    Hi! first of all thank you, but the problem is that I’ve transfered my wordpress website on OVH in order to install a theme not supported on wordpress.com. So I’ve installed wordpress.org on my OVH account. Once I managed to install wordpress, the url of my website was the name of my other website (www.sanfoneiro.fr) So I tried to change the url (which was http://sanfoneiro.fr/WordPress3/wp-admin), and now it’s modified I can’t get to it anymore.. I hope you understand my problem ? Can you help me please ?

  • Unknown's avatar

    Hi!

    We only support WordPress.com sites through this forum, not WordPress.org. Since I can’t access your sites files, I’m afraid I’m not going to be much help. You may want to reach out to either your host or the self-hosted support forum here:

    https://wordpress.org/support

    It sounds like you installed WordPress into a sub-directory of sanfoneiro.fr. The domain sanfoneiro.fr is still up and running, and there appears to be a site at sanfoneiro.fr/WordPress3. However, the login for sanfoneiro.fr/WordPress3 is involved in a redirect somehow with projet-requiem.com. Can you reach out to your host and see if they have any insight into how this could be resolved?

  • Unknown's avatar

    So where can I reach the modifications to solve the problem exactly ? Do you need some specific informations to help me ?

  • Unknown's avatar

    Hi,

    I’m afraid I’m not going to be able to help you with this issue. I don’t have access to the backend of your site where all of this is setup. Can you try reaching out to your host company? They may be able to help more.

    If you have any questions with projectrequiem.com (your WordPress.com site), I’m happy to help!

  • Unknown's avatar

    I understand but I just need to know how to access to the modifications for wordpress, I don’t think OVH can do it it’s not their company as they said..

  • Unknown's avatar

    Hi there,

    As Jeremey mentioned, WordPress.com staff don’t have the access and resources to support sites that aren’t hosted here at WordPress.com. This WordPress.org support page may help you make the correct change to your site’s URL: http://codex.wordpress.org/Changing_The_Site_URL

    If that doesn’t solve it for you, you can get additional help with self-hosted WordPress sites (using the WordPress.org software) by posting in the WordPress.org forums.

  • Unknown's avatar

    Hello, I still have problem with wordpress.
    After having re-installed wordpress file on my OVH account, I received a new username and password with the links of connection.
    Once I click on it I can access the dashboard.
    I have already installed a theme which I now want to customize, the problem is that when I click on the theme, the link of my wordpress page becomes unavailable and my username and password are no longer available..
    Can you help me please ?

  • Unknown's avatar

    Hi there,

    It sounds like there may be a problem with the theme you installed. I’d recommend contacting the theme’s author for more assistance, or posting in the WordPress.org forums for additional help.

  • Unknown's avatar

    I think it would easier if I could uninstall the theme to re-install it ? How can I process ?

  • Unknown's avatar

    Hi there,

    You can find information in the WordPress.org Codex about Using Themes on a self-hosted WordPress site.

    If you need further help, please post on the WordPress.org forums for help specific to that self-hosted site. I’m closing this support thread as the WordPress.com support staff aren’t able to provide further help with your self-hosted site, but please contact us if you have any questions about the site you have hosted here at WordPress.com.

  • The topic ‘After having modified the url I can't get access to my website’ is closed to new replies.