After installing jetpack, WordPress Popular Posts stopped working

• 

  keithjdavies · Member · Sep 28, 2011 at 10:35 pm

  • Copy link
  • Add topic to favorites

  Good afternoon,

  I have installed and active:
  * WordPress 3.2.1
  * WordPress.com Stats 1.8.5 (disabled, conflicts with jetpack)
  * WordPress.com Popular Posts 2.5.2
  * Jetpack by WordPress.com 1.1.3

  When I view the page, I should have a “Popular Posts” section below “Recent Posts” (left sidebar on the right-hand side of the page). It is not there. When I check the page source I see a <div> for it, but it’s empty.

  This worked as expected before I installed jetpack yesterday, I could see the top 10 popular posts listed. Now it’s empty.

  I’ve checked online and see a number of other people have run into this as well. What do I need to do to get my popular posts displayed again?

  Thank you,
  Keith
  Blog url: http://www.kjd-imc.org/

• 

  staff-blorbo · Staff · Sep 28, 2011 at 11:46 pm

  • Copy link

  Does it come back if you disable Jetpack?

• 

  keithjdavies · Member · Sep 28, 2011 at 11:55 pm

  • Copy link

  no, it didn’t.

  in fact, I lost the empty div element altogether. When I reactivated jetpack (including reconnecting to WordPress.com) it returned to the previous behavior (empty div element).

• 

  staff-blorbo · Staff · Sep 28, 2011 at 11:56 pm

  • Copy link

  So, is it working properly now?

• 

  keithjdavies · Member · Sep 29, 2011 at 12:09 am

  • Copy link

  no. Yesterday morning I could see

  Recent Posts
  * list of posts
  Popular Posts
  * list of posts
  Recent Comments
  * list of comments

  Now I see

  Recent Posts
  * list of posts
  Recent Comments
  * list of comments

  When I look at the source, I see

  <div id="wppp-2" class="widget widget_wppp"></div>

  Unfortunately, I updated all my blogs to use jetpack and cannot show you what it looked like before the update.

  Keith

• 

  staff-blorbo · Staff · Sep 29, 2011 at 12:12 am

  • Copy link

  Is the widget still added at Appearance -> Widgets?

• 

  keithjdavies · Member · Sep 29, 2011 at 12:14 am

  • Copy link

  Yes. Without it I don’t even get the <div>

• 

  staff-blorbo · Staff · Sep 29, 2011 at 4:24 am

  • Copy link

  If Jetpack is interfering, it should come back when Jetpack is deactivated. Have you contacted the developer of the other plugin?

• 

  keithjdavies · Member · Sep 29, 2011 at 5:13 am

  • Copy link

  I have not, yet, since the recent change was from WordPress.com stats to Jetpack.

  I’ll try in the morning.