After removing w3 cache, database query not retrieving new data

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  linx8esc · Member · Apr 27, 2017 at 7:01 am

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  Hello,
  w3 Total cache crashed my website and I had to uninstall it. It took a long time but I followed instructions from here: Link

  However, now the website doesn’t seem to be updating properly. We have a donations system in place, and the query from the database doesn’t retrieve new donations. I have been getting around this by activating a different theme, and switching it back, which seems to update the database/query/cache.

  Anyone got any ideas? I’ve already tried removing all traces of cacheing, so not sure why the database query is being cached, or if it is something else?

  Website: http://www.steernorth.org.au

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Apr 27, 2017 at 7:09 am

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  Hi,

  I am assuming that the blog you need help with is http://www.steernorth.org.au

  This happens to be a self-hosted WordPress site. Unfortunately, this forum is only for WordPress.com sites. The following support document explains the difference: https://en.support.wordpress.com/com-vs-org/

  Please visit the WordPress.org Forums for assistance.

  All the best