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Forums / After successful Import site goes down…

After successful Import site goes down…

  • Unknown's avatar
    optywise · Member · Jun 23, 2023 at 2:29 pm
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    The Jetpack site is inaccessible or returned an error: Jetpack: [http_request_failed] Too many redirects [-10520]
    My site is down after the import process.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    maciejpilarski · Staff · Jun 23, 2023 at 4:01 pm
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    Hi there!

    Thank you for your message.

    The Jetpack site is inaccessible or returned an error: Jetpack: [http_request_failed] Too many redirects [-10520] My site is down after the import process.

    Your problem is related to the fact that you have set your domain https://jarv.it/ as primary for your WordPress.com site before pointing the domain to our name servers.

    In order to use your domain with your WordPress.com site, you need to point your domain’s name servers to the following:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Detailed information about domain connection you can find in the link below:
    https://wordpress.com/support/domains/connect-existing-domain/

    After the change, it can take a few hours for your domain name servers (DNS) to update fully. You will also likely need to clear your browser’s cache
    https://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    Feel free to let us know if there’s anything else you need help with. I’m happy to make some suggestions or share some resources with you.

  • The topic ‘After successful Import site goes down…’ is closed to new replies.

Tags

  • account
  • has-jetpack
  • import
  • Jetpack
  • wpcombusiness
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from optywise

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