After unlinking domain, have I lost all my content?
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Hello, I’d built my website on wordpress and was hosting thru bluehost. When I decided to stop, I unlinked the domain from wordpress. Now I cannot find the content I’d created, have I lost it all?
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Hey nadiahsorait!
Would you please mention your website here?
If the site is hosted on Bluehost, it’s a self-hosted WordPress website.
WordPress.com and WordPress.org are two different platforms. To understand more, please read this. -
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It seems your domain has been expired. It would be good to talk to your domain registrar or Bluehost’s customer support to look at this issue.
We have no control over it. We can help only with websites hosted on WordPress.com.
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yes I am aware it expired, but I had built the content on wordpress.com before purchasing the domain and linking it. I would have thought that the content would still be saved.
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I have added the “modlook” tag to bring this to the staff’s attention. A staff member will check if there’s was any domain connected to your account and if the content is still there.
Please wait for a while. -
Thank you, I’d be so grateful if the content could be retrieved. I look forward to hearing back from you!
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Hi there,
I had built the content on wordpress.com before purchasing the domain and linking it
The account you’re using to post here owns one site on WordPress.com:
That site was created three hours ago, and is the only site you’ve ever owned via this account.
You had the domain, nadiah.co, connected to this account as well via the Jetpack plugin, but no content at that domain has ever been hosted on our servers. You could manage that content from your WordPress.com account thanks to Jetpack, but every time you did that, we pulled that content from Bluehost’s servers.
So the only people who can help you get that content back is Bluehost – hopefully they still have a backup of your site on their end.
If they don’t have a backup any more, and you didn’t keep your own backups, I’m afraid that content is likely lost.
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Hi kokkieh,
Thank you for your detailed answer, so clear!
I wasn’t aware I was using a plugin, thank you for bearing with me.
Maybe I will try to contact Bluehost.
Thanks again, Nadiah -
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