After WP update my entire site is not working

  • Unknown's avatar
    snowwhitelostinwonderland · Member ·

    Hi after I updated my WP I can’t make posts anymore.
    I can’t do anything.

    Please help me.

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • csabarakasz · Staff ·

    Hi there,

    Thank you for writing to us.

    Usually these kind of problems happen because the new update is not supported by a plugin you are using. You can turn off all your plugins and see if that solves the problem. Afterwards you can turn back the plugins one-by-one and see which one causes the issue.

    Also, if you need to update WordPress on your own, that means you are using the self-hosted version of WordPress, often called WordPress.org. This forum is maintained and equipped to support WordPress.com sites.

    To clarify, WordPress.com and WordPress.org are two different companies and we cannot access files or data for sites that are hosted elsewhere.

    You can find the their support forums at: https://wordpress.org/support/forums/

    I hope that helps!

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