Akismet purchase

  • Unknown's avatar
    encouraginglifecoach · Member ·

    I believe I purchased the Akismet plug-in today but it didn’t confirm. I see the charge on my bank statement. How do I download it?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    encouraginglifecoach · Member ·

    It appears that when I logged in to buy this plugin, I was signed into a secondary account that I never use, the purchase confirmation did not come to that email. When I log in to that account the plugin doesn’t appear. I have an account connected to my website under a different email address, which is my business address, but unless I go through my website WordPress doesn’t recognize my website email.

  • staff-totoro · Staff ·

    It sounds like you are needing help with the Akismet plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Akismet support by asking here? Thanks!

    Contact Us
  • The topic ‘Akismet purchase’ is closed to new replies.