Akismet under Jetpack
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Under Jetpack → Akismet, why does it display Your API key is no longer valid. Please enter a new key or contact support@akismet.com? Any ideas??
The blog I need help with is: (visible only to logged in users)
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As said you must contact support@akismet.com. They are the only people who can help you.
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Thanks for your reply. My site is on the free plan, I have not purchased any additional Akismet plugin, that is why I am concerned about reaching out to Akismet.
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This is on amardeep450465569.wordpress.com and not some other site, yes? Can you share the URL of the screen where you see the message that your API key is no longer valid?
This is not something that should show on WordPress.com sites because Akismet is built into our service and does not require API keys in the same way that self-hosted WordPress sites (sites that you create on a “traditional web host” like Bluehost, GoDaddy, etc) do.
Thanks for the additional info!
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Hi staff-totoro I reported this the other day via chat and was referred to this github discussion https://github.com/Automattic/wp-calypso/issues/55193
The error message appears at Dashboard>Jetpack>Akismet Anti-spam on all my sites and all my sites under other accounts.
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@justjennifer – thanks for that!
@amardeep0935 – If you can confirm what your seeing matches what is reported in that Github issue, then yes, it’s a bug we’re looking into. Any updates to that will be added to that issue.I hope that clarifies things!
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@justjennifer thanks for being sharp as always! :)
@amardeep0935 our developers have reported that this issue is now fixed. Can you confirm you no longer see the issue on your end? Thanks!
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