Alert wp about website not working

  • Unknown's avatar
    nestorm8 · Member ·

    Hello,

    I got some serious issues with my website, which is basically not working at all.
    And I did not get any alert by e-mail !!!!

    Few weeks ago, this problem already happen, I got an update on OVH and now I have a Performance Hosting…. So I do not understand why my website today decided to be so slow again that the page does not even show up….

    Again, I did not received any alert about it from wp …

    Please I need some support to solve this issue definitly ….

    Best
    Marion Nestor

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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