Aligning Pictures in the Android App
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My app won’t save my picture alignment setting. What can I do?
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Hi srichman,
I can look into this for you. It would be great if you could make a screenshot of the image alignment you are trying to save and upload it to your Media Library.
Which post/page are you working on? Do you see any error messages when trying to save your changes?
Thanks!
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I’ve tried tests to see if the alignment setting (center) was saved, and each time it was not. I get no error message. When I check the alignment, it see it says None,e. just like when I started. Repetition makes no differencFor actual posts, I’ve had to go to my laptop and center my picture there.
The screenshot is in my Library.
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Hi srichman,
Thanks for the screenshot, I’ll do some testing and see if I am able to replicate this behaviour on my Android phone.
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Hi again srichman,
The image included in your screenshot is 3024px wide however I noticed there are a number of smaller images in older posts. Did you also need to centre those on your laptop instead of your phone?
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Most of them originated on my laptop. But in the case of the Einstein picture, I had to switch from my phone to my laptop to do the centering.
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Hi srichman,
I think I have been able to replicate this but it would be great if you could double check something for me.
When I centre or right align an image, this change isn’t reflected in the editor (app) — so it looks like it hasn’t been saved. However, if I save the change and view the post in a browser, the alignment is correct. Is this also what you are seeing?
Also, which device and version of the app are you using?
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My appl version is 9.4. I do not see a centered picture on my Chromebook either. When I leave the picture-editing screen on the app, the alignment is back at None, but the size change and caption are still there. So it’s only the alignment that is not saved.
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Here’s a new clue: if I do not add a capture, the alignment is preserved. When I add a capture, it is not. Weird.
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Hi srichman,
When I leave the picture-editing screen on the app, the alignment is back at None, but the size change and caption are still there.
The caption is the key piece of the puzzle, I can see exactly what you mean now. I’ll create a bug report for this issue so our developers can look into it further.
Thanks for reporting this.
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Hi Sheldon,
We deployed an update but our developers are still working on the alignment issue you reported. Thanks for bearing with us while we look into it though.
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