All blog subscribers and site stats disappeared

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  marinasprava · Member · Jul 1, 2013 at 9:34 am

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  Hello, guys!

  Few months ago we migrated our blog (blog.jelastic.com) from wordpress.com to our own host. All the stuff, including followers, was moved. Last week we got an email with the domain mapping upgrade request, but as I understood we don’t need this for self-hosted blog. Today I’ve noticed that all our subscribers disappeared from the dashboard as well as all site statistics.

  Could you please help to find out the reason of such a strange behavior and to fix this?
  BTW all the billing history connected with this domain also disappeared.

  Looking forward for your reply!

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  supportbot · Member · Jul 1, 2013 at 9:34 am

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  marinasprava · Member · Jul 1, 2013 at 9:38 am

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  Here’s the link to the old blog http://jelastic.wordpress.com

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  marinasprava · Member · Jul 2, 2013 at 9:06 am

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  Hello, guys! Any updates? Here’s also our old discussion https://en.forums.wordpress.com/topic/moving-followers-to-my-self-hosted-blog?replies=1#post-1224749