All comments on site appearing under the sticky post and not the correct article

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  chelmarr · Member · Mar 9, 2021 at 10:30 am

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  Our site uses the disquis plugin for comments. Recently, all the comments on our site began to appear under a single sticky article and not under the correct post. When I check the disquis end, everything is fine and the comments are assigned to the correct post. When I check WP comments, all the comments are assigned to the sticky post.

  Any advice on how to fix this issue would be much appreciated.

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  staff-doublebassd · Staff · Mar 9, 2021 at 2:12 pm

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  Hi there,

  I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!