All Facebook posts disappeared

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  bbloveleetravels · Member · Jul 9, 2018 at 7:11 am

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  Wordpress has been posting to Facebook normally, and today all of them disappeared from my newsfeed and all notifications disappeared. How do I recover this mistake?

  The blog I need help with is: (visible only to logged in users)

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  bbloveleetravels · Member · Jul 9, 2018 at 7:13 am

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  The blog I need help with is bbloveleetravels.wordpress.com
  The one posted is the old one! Thanks!

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  gemmacevans · Member · Jul 9, 2018 at 8:36 am

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  Hi bbloveleetravels,

  all of them disappeared from my newsfeed and all notifications disappeared

  While we provide the option to connect a Facebook account with your site, we do not have access to the timeline data stored on Facebook’s side or the ability to remove it. I recommend contacting them for more information about why those posts are no longer showing in your timeline. There should be an option to do so if you login at facebook.com, click the “?” icon at the top right of the page and select “Report a Problem”.

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  justjennifer · Member · Jul 9, 2018 at 8:49 am

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  @gemmacevans – Just mentioning that this is, I think, the 3rd or 4th report by a user that their past Publicize to FB posts were removed.

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  fstat · Staff · Jul 9, 2018 at 11:49 am

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  Thank you @justjennifer! We’re already keeping track of those reports :)

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  bbloveleetravels · Member · Jul 9, 2018 at 3:34 pm

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  Thank you! I reported the problem, however, it says they “can’t reply back individually” so how can I get in contact with someone? Am I supposed to only wait until it pops back up, or is there anything else I can do to make progress?

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  acsent2 · Member · Jul 9, 2018 at 6:23 pm

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  I lost my WordPress posts on Facebook, too.

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  thesacredpath · Member · Jul 10, 2018 at 2:18 am

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  Hi @bbloveleetravels, as far as contacting FB, we don’t have any way around their contact system. I wish I had a magic wand for this, but I don’t.

  @suptrandy, I have added you to our tracking list.

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  katsumiinoue · Member · Jul 12, 2018 at 11:18 am

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  Hi ,

  I lost my facebook posts, too. https://katsumiinoue.wordpress.com/
  This happened about 3 or 4 weeks ago.

  I reported to facebook but I haven’t got a reply.

  I’m guessing Facebook suddenly began to consider WP as spam site
  or some individual reported my post as spam.

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  gemmacevans · Member · Jul 12, 2018 at 11:26 am

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  Hi katsumiinoue,

  We don’t have any information about why Facebook are removing some of the WordPress.com posts are being removed from individual timelines, so it’s best to avoid speculating until they reply to you with more details :)

  As @thesacredpath mentioned, there isn’t a way around Facebook’s contact system so we are unable to recommend another way to reach them. You could look through their support pages but this is the only way I know of.

  I’ve added your report to our list though.