all in one SEO pack causing error

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  ianthomasyoung9 · Member · Jun 12, 2017 at 10:45 pm

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  I cannot access my site at http://www.thinkinthin.com. I cannot access wp-admin so I can remove jetpack plugin ‘all-in-one SEO’. Can you show how I can access wp-admin for my site?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 12, 2017 at 10:47 pm

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  thinkinthin.com is hosted by CyrusOne, not by wordpress.COM
  Name Servers:
  ns1.asnhosting.com
  ns2.asnhosting.com

  You are posting to the wrong support forum for support for your software. Also be aware of who the web host is for your site and contact them for any hosting issues.

  That site is not on wordpress.COM servers. This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. Read the differences here https://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  ianthomasyoung9 · Member · Jun 12, 2017 at 10:53 pm

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  Thank you for your quick response. I fixed the issue.

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  timethief · Member · Jun 12, 2017 at 10:56 pm

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  You’re welcome and best wishes.