all my plugins fail

  • Unknown's avatar
    josephhughpierce · Member ·

    my astra themed website won’t allow me to download any more plugins. I’ve tried deleting ones that might be corrupted but it won’t work, please help!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • machellie · Staff ·

    Hi there!

    The site you mentioned, https://josephpierce.co.uk/, is not hosted here with us at WordPress.com.

    We can only offer support for sites hosted here with us at WordPress.com.

    As some general advice here, a good first troubleshooting step is to deactivate all of your plugins. If the issue disappears then reactivate one plugin at a time. Refresh your page each time you reactivate a plugin to see what causes the issue to return.

    Should you need additional help with your self-hosted WordPress site, you will want to contact your host.

    You can view the differences between WordPress.com and WordPress.org here:

    https://wordpress.com/support/com-vs-org/

    For more help with your WordPress.org website, visit the support forum at https://wordpress.org/support.

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