all of your pages are super slow loading

  • Unknown's avatar
    helice11 · Member ·

    Hello friends,
    My blog admin, my blog pages and even this support page (took 2 minutes) are loading incredibly slowly for the past 2 days. It is only with wordpress, no other page is affected. This is not my internet. it is across the board on my home, work and phone – only the wordpress pages are loading slow. what’s going on and when will you fix it? thanks so much.

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Hi Ileana,

    What service providers are you using? I haven’t seen any reports of slow loading but I’ll research it a bit.

    Also, could you run a traceroute (instructions) and paste the results here?

    Thanks for your patience!

  • Unknown's avatar
    helice11 · Member ·

    Hello kraftbj, Thank you. I use Time Warner, and we have Time Warner at work too. As I said, this is not happening with any other pages, just wordpress. I have been struggling to put up a blog post this morning, and I noticed that it freezes loading just when its almost done. For example, it says loading 30 out of 31 items, loading 27 out of 29 items. then it just paralyzes and the little “loading circle” just spins and spins. I’ve added the results of the traceroute below. thanks again,

    Traceroute has started…

    traceroute to cs82.wac.edgecastcdn.net (72.21.91.111), 64 hops max, 52 byte packets
    1 192.168.1.1 (192.168.1.1) 19.501 ms 0.521 ms 0.468 ms
    2 10.57.64.1 (10.57.64.1) 7.385 ms
    gig-0-3-0-14-nycmnyd-rtr2.nyc.rr.com (24.168.132.237) 7.173 ms 7.400 ms
    3 bun104.nyquny91-rtr001.nyc.rr.com (184.152.112.91) 6.477 ms 10.491 ms 7.812 ms
    4 ae-3-0.cr0.nyc20.tbone.rr.com (66.109.6.76) 10.479 ms 9.015 ms 11.723 ms
    5 ae-0-0.pr0.nyc20.tbone.rr.com (66.109.6.157) 7.970 ms
    66.109.1.35 (66.109.1.35) 6.442 ms
    107.14.19.147 (107.14.19.147) 7.688 ms
    6 nyk-b5-link.telia.net (62.115.34.145) 8.159 ms * 7.295 ms
    7 * * *
    8 edgecast-ic-123110-nyk-b5.c.telia.net (213.248.96.106) 10.396 ms 10.723 ms 7.284 ms
    9 72.21.91.111 (72.21.91.111) 8.688 ms 8.913 ms 8.119 ms

  • kraftbj · Staff ·

    Thanks for the added information. Can you use the Web Inspector in Safari to tell me what’s loading slow for you?

    We have instructions here: http://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/#safari

    Thanks again for your patience and willingness to help provide a bit more information to help determine why things aren’t working as they should for you.

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