All receipts/purchases are not showing up

  • Unknown's avatar
    disciplefirstblog · Member ·

    Right now the old purchases are not showing up on the Billing History page: https://wordpress.com/me/purchases/billing
    It says 38 in March, but only 5 are showing, and scrolling is not an option. Have tried both firefox and chrome.
    Any advice?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hey there!

    Thanks for reaching out. Just to let you know, it doesn’t look like the website disciplefirst.com is hosted with WordPress.com, and we don’t have any record of purchases made for that site with us.

    It’s possible that your site is hosted with another provider – if you registered your domain with GoDaddy, they may also be your host and the company where you made those purchases. If you’re not sure who your hosting provider is, you can use a website like Hosting Checker to find out.

    I hope that clears things up! Please let me know if you have any other questions or concerns.

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